🛡️ For ages 21+ · Safe Play

by888's Commitment to Responsible Play

Fun with safety — by888 believes that healthy, balanced entertainment is the best entertainment. We are committed to keeping your gaming experience safe.

Our Approach

Play for Fun, Not Addiction

by888 is always working to create a safe environment for players in Bangladesh. Online betting and casino games are a form of entertainment — they should never be used as a source of income or a solution to financial problems.

We believe that mindful, limited play is happy play. That is why by888 provides every user with multiple self-control tools, information, and support resources to stay safe.

Remember — only those aged 21 or older may open an account and place bets at by888. Accounts belonging to minors will be closed immediately.

21+

Age Verification Required

To register at by888, you must be 21 years of age or older. We take a firm stance against underage gambling.

Safety Tools

Protection Measures for You

Set Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, changing it requires a waiting period — so decisions are not made in the heat of the moment.

Time Limits & Breaks

Use a session timer to track your playing time. Take a break of 24 hours, 7 days, or 30 days — during this period your account will be temporarily closed and no betting will be possible.

Self-Exclusion Feature

If needed, choose a long-term self-exclusion. Options are available to keep your account closed for 6 months or permanently. No promotional messages will be sent during self-exclusion either.

24/7 Support

For any questions about responsible play, by888's support team is available 24/7, seven days a week, via live chat or email ([email protected]).

Account Security

Your account is protected with a strong password and SSL encryption. Use the logout and device management features to prevent anyone else from accessing your account.

Review Your Play History

You can view your full record of betting history, deposits, and withdrawals at any time. Regularly reviewing your own spending is an important part of responsible play.

Warning Signs

Signs of Problem Gambling

When gambling goes beyond entertainment and becomes a habit, certain warning signs appear. If you notice the following signs, take a break immediately and seek support:

Warning Signs

  • Feeling the urge to bet more in order to win back money you have lost
  • Being unable to control how much you play or how long you play
  • Neglecting family, work, or studies because of gambling
  • Taking on debt or spending savings to fund gambling
  • Lying to or hiding things from family about gambling
  • Feeling restless or irritable when not betting
Tips for Staying Safe

Advice for Playing Responsibly

Set a budget before you play and stick to it — a loss is simply the cost of your entertainment.
Play for entertainment, not financial gain — a win is never guaranteed, keep that in mind.
Avoid betting when you have been drinking or are under emotional stress.
Take a break after a set amount of time — do not play for long stretches without stopping.
If losing makes you upset or winning makes you want to bet more — that is a warning sign, stop right then.
Keep deposit limits and time limits active in your Account Settings — it is a smart move.
Hiding your gambling from family is an early sign of a problem — talk openly about it.
If you need help, contact by888 support — we do not judge, we help.
Minor Protection

21+ Age Verification & Child Protection

by888 takes strict measures to prevent underage gambling. Age verification is mandatory at registration, and additional identity verification may be requested in suspicious cases.

If there are teenagers or children in your home, use parental control software on your device. Do not leave your device unattended while logged in. Do not leave the by888 app or website within reach of children.

Age Verification Method

Providing your date of birth at registration is mandatory. Verification with a national ID card or other document may be requested.

Underage Accounts

Accounts opened by those under 21 are closed immediately and any deposited funds are returned.

Self-Exclusion Process

How to Give Yourself a Break

Self-exclusion at by888 is an important safety tool. If you feel gambling is no longer in your control, take these steps immediately:

1

Contact the support team via by888 live chat or email ([email protected]) and request self-exclusion.

2

Tell us your preferred exclusion period — options of 6 months, 1 year, or permanent exclusion are available.

3

Your account will be closed for the set period. No promotional emails or messages will be sent during this time.

4

Your account cannot be reactivated before the exclusion period ends — this is for your own protection.

Deposit Limits

Keep Your Budget Under Control

Setting a deposit limit at by888 is very straightforward. Set a limit that matches what you can afford:

Daily

Set a maximum deposit amount for each day.

Weekly

Set the total amount you will deposit in a week.

Monthly

Set a budget at the start of the month and avoid depositing beyond it.

Reducing a limit takes effect immediately. Increasing a limit requires a set waiting period for your security.

Support & Information

We Are Here When You Need Help

Acknowledging a gambling problem takes courage. by888 is here for you — without judgment, with compassion.

Live Chat Support

Contact by888 live chat — support is available in both Bengali and English. Seven days a week, 24 hours a day.

24/7 Active Bengali Support

Email Support

Email us for any request or question related to responsible play:
[email protected]

Confidential Fast Response

FAQ & Information Center

Visit our FAQ page to learn more about self-exclusion, deposit limits, and account management.

Our Commitment

by888's Accountability

by888 is more than just a betting platform — it is a trusted entertainment partner for players in Bangladesh. We believe that every player's safety and mental wellbeing is part of our responsibility.

With this goal in mind, we continuously improve our safety tools and processes. The by888 platform is secured with SSL encryption and fair play is ensured.

Secure Platform

Fair Play

SSL Encryption

Trusted Service

Q&A

Questions About Responsible Play

After logging into your by888 account, go to Account Settings and find the deposit limit option under the "Responsible Play" section. You can set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. For help, contact us via live chat or at [email protected].

No. While self-exclusion is active, by888 will not send you any promotional emails, bonus offers, or marketing messages. Your account will be completely inactive and you will not be able to log in before the set period ends.

A cooling-off break is short-term — from 24 hours up to 30 days. During this time your account is temporarily inactive and automatically reactivates when the period ends. Self-exclusion is long-term — from 6 months up to permanent. During self-exclusion your account cannot be reactivated before the period ends, and you cannot ask support to do so either.

by888 takes a strict stance against underage gambling. If there is evidence that a minor has played from your account, the account will be placed under investigation immediately. Please avoid keeping an active login session on your device and keep your password private.

Yes, fully confidential. by888's support team handles all responsible play requests with the highest level of confidentiality. Asking for help is not a weakness — it is a courageous and smart decision.

You can activate a cooling-off break directly from Account Settings. You can also send a message to by888 live chat and the support team will activate a break on your account immediately on your behalf. There is no lengthy process — your request is all it takes.

Need Support? We Are Here

Contact us to learn more about responsible play or to get help. Support is available 24/7 in both Bengali and English.

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